Subscriptions & Billing

This guide explains how subscriptions work on Jemmo, including plans, free trials, and billing management.

What you'll learn

Choose the right plan for your needs
Understand the 14-day free trial
Manage seats for your team
Handle billing and invoices

Available Plans

Jemmo offers three subscription plans:

Plan	Price	Included Seats	Best For
Starter	€25/month	1 seat	Solo recruiters or small teams
Pro	€900/month — billed annually (€10,800/yr ex. VAT)	5 seats	Teams who want to automate and collaborate
Enterprise	Custom quote	+10 seats	Large recruitment teams with advanced needs

All plans include full access to AI matching, talent search, and integrations. The Pro plan additionally includes the ATS/CRM connection and the Public 25M and Freelance 300K bases.

Free Trial

14-Day Free Trial

When you first subscribe, you get a 14-day free trial. No charges are applied until the trial ends.

Full access to all features during the trial
Cancel anytime before the trial ends at no cost
Automatic billing starts only after the trial period

Plan selection during onboarding

Subscribing

During Onboarding

After creating your account, you'll be prompted to choose a plan:

Select your preferred plan (Starter, Pro, or Enterprise)
Adjust the number of seats if needed
Click Start free trial to proceed to checkout
Complete payment via Stripe

Changing Your Plan

You can upgrade or change your plan anytime from Settings → Subscription:

Managing Seats

What are Seats?

A seat represents a team member with access to your organization on Jemmo. Each plan includes a base number of seats:

Starter: 1 seat included
Pro: 5 seats included
Enterprise: +10 seats included

Adding Extra Seats

You can add extra seats beyond the included amount:

On Starter, extra seats are €25 per seat per month; on Pro and Enterprise, additional seats are on quote
Adjust the seat count when subscribing or changing plans
Use the +/- buttons to add or remove seats

Billing Management

Accessing the Billing Portal

Manage your payment methods and invoices via the Stripe Customer Portal:

Go to Settings → Organization
Click Manage subscription in the Billing section
You'll be redirected to Stripe's secure portal

What You Can Do

In the billing portal, you can:

Update payment methods
Download invoices
Cancel or pause your subscription
Update billing information

Subscription Status

Status Indicators

Status	Meaning
Active	Subscription is active and paid
Trial	14-day free trial in progress
Past Due	Payment failed — update payment method
Canceled	Subscription ended, access restricted

When Trial Expires

If your trial expires without a payment method on file:

Access to AI matching is restricted
You can still view your existing data
Subscribe to regain full access